Privacy Policy

Last updated: December 20, 2023

We believe in the importance of being able to control who gets what information. This not only means you want your coworker to have your work email, and your friend to have your personal phone number, but it also means there are people who shouldn’t have any of your information.

We've made several choices in how HiHello is built to ensure only the people you choose to share with get the details you choose to share.

This Privacy Policy sets forth HiHello, Inc.’s (“HiHello”, “we”, “us”, or “our”) privacy practices in connection with HiHello’s website located at www.hihello.com (the “Site”) and the HiHello mobile applications (collectively, the “Service”). This Privacy Policy applies only to information collected by HiHello from users of our Services and visitors of our websites. Access to the Services is provided pursuant to the Terms of Service. Capitalized terms used but not defined in this Privacy Policy, shall have the meaning set forth in the Terms of Service.

Please read the following carefully to understand how we will collect, use, and maintain your personal information. It also describes your choices regarding the use, access, and correction of your personal information.

The HiHello Service

HiHello organizes and provides efficient means to access and receive updates regarding your contacts, and to share your own information with your contacts. The HiHello Service may additionally connect with third party software platforms which you have authorized to connect with HiHello (“Third Party Platforms”).
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Contents

What Is Personal Information?

What Information Do We Collect And When Do We Collect It?

How Do We Use the Information We Collect?

What Information Do We Share With Third Parties?

User Communications

Links to Other Sites

What Steps Do WeTake To Protect Your Information?

What Choices Do You Have Regarding the Use of Your Information?

Your Rights: Reviewing, Changing or Deleting Your Information

Retention of Your Information

Lawful Bases for Processing

Information for California Residents

Minors

Changes to our Privacy Policy

How Do We Use the Information We Collect?

We use your Personal Information and Other Information collected through our Service for the following purposes:

  • to enable you to share Personal Information and connect to and communicate with other users;
  • to provide our Service or information you request, and to process and complete any transactions;
  • to respond to your emails, submissions, questions, comments, requests, and complaints and provide customer service;
  • to monitor and analyze usage of the Service and trends, and to personalize and improve our Service and our users’ experiences on our Service, such as content, or features that match their profiles or interests, and to increase the functionality and user friendliness of our Service;
  • to send you confirmations, updates, security alerts, and support and administrative messages and otherwise facilitate your use of, and our administration and operation of, our Service;
  • to contact you about the Service in which you have expressed interest or that might be of interest to you; and
  • for any other purpose for which the information was collected.

What Information Do We Share With Third Parties?

HiHello exists to make your professional network more actionable, not to sell your data. However, we share personal information as follows:

  • Other users you connect with on the Service:  The core functionality of the HiHello Service allows you to share your Personal Information with other users, and to receive the Personal Information of those other users.  When you invite another user to connect with you, either via the interface of the Service, or by sharing a QR code, link or other personal identifier generated by the Service, your Personal Information will be provided to people who view or access such code, link or identifier.  You can control which information you share via the settings provided within the Service.
  • With Your Consent: We may share your Personal Information when you give us your consent to do so, including if we notify you on our Service that the information you provide will be shared in a particular manner and you provide such information.
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  • Service Providers, Agents and Related Third Parties: We sometimes hire other companies to help us provide the Service to you. Examples include third-party payment processors, companies who send emails on our behalf, cloud-hosting providers and other service providers who work with us in connection with the operation of our Service. Such service providers are only provided with the information they need to perform their specific function, will only use your Personal Information to perform the services requested by us, and we make efforts to ensure they are subject to confidentiality restrictions consistent with this Privacy Policy.
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  • Legal Processes: We may also disclose your Personal Information if required to do so by law or when we believe in good faith that we are lawfully authorized or required to do so or that doing so is reasonably necessary or appropriate to comply with the law or legal processes or respond to lawful requests or legal authorities, including responding to lawful subpoenas, warrants or court orders; when we believe that disclosure is necessary to protect our rights or the rights, property or safety of others; to enforce or apply our Privacy Policy, our Terms of Service or our other policies or agreements.
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  • Business Transfers: We might sell or buy business assets. We may share your Personal Information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where Personal Information may be disclosed or transferred as one of our business assets.
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  • Analytics: We partner with certain third parties to collect the Other Information discussed above and to engage in analysis, auditing, research, and reporting. These third parties may use web logs or web beacons, and they may set and access cookies or use similar tracking technologies on your computer or other device.
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  • Google API usage: HiHello Automated Email Signatures use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirement.
  • Aggregated information: We may share aggregated demographic information about our user base with our partners. Such aggregated information does not identify individual users. We do not link this aggregate user data with personal information. Our Privacy Policy does not restrict or limit our collection and use of aggregate user data.


User Communications

You may choose to provide us with another person's email address so that person may be invited to create an account on our Service. By providing us with another person's email address, you represent to us that you have obtained the consent of the person concerned as regards such disclosure to us of that email address. We may disclose such information if required to do so in order to comply with legal process, as described above.

Links to Other Sites

Our Service may contain links to other sites. Any Personal Information you provide on the linked pages is provided directly to that third party and is subject to that third party’s privacy policy. Our Privacy Policy does not apply to such linked sites, and we are not responsible for the content or privacy and security practices and policies of these sites or any other sites that are linked to from our Service.

What Steps Do We Take To Protect Your Information?

We use reasonable physical, technical, and administrative security measures to protect your Personal Information in an effort to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

What Choices Do You Have Regarding the Use of Your Information?

You may withdraw your consent to process your Personal Information at any time by providing written notice to us at privacy@hihello.com. If you do so, you will be unable to use the Service.

You may “opt out” of receiving marketing or promotional communications from us by following the instructions in those communications or by emailing us at privacy@hihello.com. If you opt out, we may still send you non-promotional emails, such as emails about your HiHello account or our ongoing business relations.

Your Rights: Reviewing, Changing or Deleting Your Information

You may review, update, correct or delete the Personal Information in your account from within the Service itself or by contacting us at privacy@hihello.com. You also authorize us, on your behalf, and in accordance with your account preferences to delete information when not reasonably needed for the Service. If you have shared your Personal or Other Information with others and they have not deleted it, or it was copied or stored by other users, HiHello will not be obligated to delete such information.

Retention of Your Information

We retain information for as long as reasonably necessary to deliver our Service to you or to fulfill the purposes described in this Policy. You may delete the Personal Information in your account as described above. Please note that, in limited circumstances, we may retain information for a longer period of time as required by law.

Lawful Bases for Processing

We will only collect and process Personal Information about you where we have lawful bases. Our lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you, such as when you purchase a subscription to the Service) and our legitimate interests (such as to comply with applicable laws and enable or administer our business).

Information for California Residents

If you are a California resident under 18 years of age and a registered user of our Service, you may request that we remove content and information that you publicly post on our Service. To obtain removal of such content and information, please send us an email at privacy@hihello.com with a short description of the content or information you would like to have removed. Please note that such a request does not necessarily ensure complete or comprehensive removal of content posted by you, since the content and information may remain in our databases, may remain visible in a manner that does not identify you, or may have been re-posted by another user.

Minors

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information, he or she should contact us at privacy@hihello.com. If we become aware that a child under 13 has provided us with Personal Information, we will take steps to delete such information from our files.

Changes to our Privacy Policy

HiHello may update this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post those changes on this page with an “effective date” indicating when the changes will take effect. We encourage you to review this Privacy Policy periodically. If you have questions or concerns regarding our Privacy Policy, please contact us at: privacy@hihello.com.

Questions?

Please contact us at privacy@hihello.com if you have any questions about our Privacy Policy.